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Shipping & Delivery Policy

Effective Date: 15, December 2024

At Logigofast ("we," "our," or "us"), we are committed to providing reliable and efficient logistics, transportation, and warehouse services. This Shipping and Delivery Policy outlines our terms and practices for handling shipments and deliveries. By using our services, you agree to the terms outlined in this policy.

1. Shipping Process

Our shipping process ensures timely and secure transportation of goods. Key steps include:

  • Order confirmation and processing
  • Careful packaging to prevent damage
  • Shipment dispatch via our trusted delivery network

We provide real-time tracking information for all shipments to ensure transparency.

2. Delivery Timeframes

Delivery times may vary based on the destination and service type. Our typical delivery timelines are:

  • Local deliveries: 1-3 business days
  • National deliveries: 3-7 business days
  • International deliveries: 7-14 business days

Delivery times may be subject to delays due to unforeseen circumstances, including weather conditions and customs clearance for international shipments.

3. Shipping Charges

Shipping charges are calculated based on the following factors:

  • Weight and dimensions of the shipment
  • Destination location
  • Chosen delivery speed and service level

Details of shipping costs will be provided during the checkout or service agreement process.

4. Delivery Exceptions

While we strive for flawless delivery, certain scenarios may cause exceptions:

  • Incorrect or incomplete address provided by the customer
  • Recipient unavailable at the time of delivery
  • Restricted or remote areas requiring additional handling time

In such cases, our team will contact you to resolve the issue promptly.

5. Lost or Damaged Shipments

We take utmost care to ensure safe delivery. In the rare event of lost or damaged shipments:

  • A claim must be filed within 7 days of delivery (or expected delivery date).
  • Provide all relevant documentation, including proof of payment and photographic evidence for damaged goods.

Once approved, compensation will be processed as per the service agreement.

6. International Shipping

For international shipments, additional conditions may apply:

  • Customs duties, taxes, and fees are the responsibility of the recipient.
  • Delays may occur due to customs clearance processes.

We recommend verifying import regulations in the destination country before placing an order.

Thank you for choosing Logigofast for your logistics, transportation, and warehouse needs. We value your trust in our services.